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Service Scope:
- Our services include car exterior and interior cleaning as per the selected package.
- Any additional services beyond the package scope may incur extra charges.
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Booking and Payment:
- Bookings can be made via our website, app, or by contacting us directly.
- Payment is due at the time of booking or as per the agreed-upon billing cycle for recurring services.
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Cancellation and Rescheduling:
- Cancellations or rescheduling of appointments should be done at least 24 hours in advance.
- Late cancellations may result in a cancellation fee.
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Service Quality:
- We strive to provide high-quality service, but results may vary based on the vehicle's condition.
- Please inform us of any specific requirements or concerns before the service.
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Customer Responsibilities:
- Customers are responsible for providing accurate vehicle information and access for cleaning.
- Please remove personal belongings and valuables from the vehicle before the service.
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Liability:
- We are not liable for any damage to pre-existing vehicle conditions or items left in the vehicle.
- Customers are advised to inspect their vehicle post-service and report any issues immediately.
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Feedback and Complaints:
- We welcome feedback and strive to address any customer concerns promptly.
- Please reach out to us with any complaints or suggestions for improvement.
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Privacy:
- Customer information and data are handled in accordance with our privacy policy.
- We do not share customer information with third parties without consent unless required by law.
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Changes to Terms:
- These terms and conditions are subject to change without prior notice.
- Customers will be notified of any significant changes to the terms.
By using our services, you agree to abide by these terms and conditions. For any inquiries or clarifications, please contact us using the provided contact information.